Thursday, September 17, 2009

Social Media and Customers


It took 38 years for 50 million people to use the radio, 4 years for the internet and just 9 months for 100 million uses to join social networking site facebook.

How would you respond if one of your customers facebook status updates read

EXPLETIVE – you Qantas, I hope you EXPLETIVE die.

Listen to my podcast for some easy suggestions on how to manage social media.

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